Acceptable computer files: Core lDraw X3 or earlier (.cdr), Adobe Illustrator CS5 or earlier (.ai, .eps) or Adobe PhotoShop CS5 or earlier (.psd, .tif, .jpg). Logos are preferred in a Corel Draw or Adobe Illustrator (vector art) format for best reproduction. Please convert all fonts to curves or outlines before sending.
Most major embroidery formats are accepted (ex: Tajima, Barudan, Melco, Wilcom).
Photo Image Requirements
Photographs that are 8 ½” x 14”maximum may be used. Digital files may be emailed or sent on a cd. The minimum file size should be at least 1 megabyte, at least 5” x 7” and be at least 300 dpi (dots per inch). High color contrast photos yield better production. Website logos and pictures will not produce well and cannot be used, faxed logos cannot be used. Artwork can be emailed to your inside sales representative. Please call Customer Service at 1-800-234-3487 if you have any questions about sending in artwork or images.
Image DyeTM Details
Stencil, Art and Setup Charge: No charge, free set-up
Mock-up: One electronic mock-up is free for approval
Pre-Production Sample: Call for quote
Fairway and Eagle Preset Series Details
Signature Dobby: No additional charge. The signature dobby on the Fairway and Eagle series is white. Custom orders will have Signature Dobby that matches the accent color in the towel.
Swatch: One electronic swatch is free for approval
Tape Charge/Digitizing: No charge, free set-up
Art Colors: The maximum number of thread colors allowed is 9 per logo
Pre-Production Samples: Call for quote
Towels are bulk packaged unless requested otherwise. Individual poly bagging is available for an additional cost.
Overage/Underage: Please note we reserve the right to ship 6% over or under the requested amount on all Devant orders. Sir Christopher Hatton towels may be 10% over/under the requested amount.
Cancellations: Orders require 4 weeks notice prior to ship date. Pre-book, woven towels and Pack & Hold orders cannot be cancelled.
Shipping: Freight is additional
F.O.B: Monroe, NC or Riverside, CA
(American flag) Domestic and import towels are proudly designed and finished in the USA